Do you have a question? Check out this FAQ to find help. If you don't find an answer here, use our contact form to get one. ​

Can I use Flag Creator for commercial purposes?

Flag Creator can be used for personal, non-commercial use only.

You must not use Flag Creator 1) to sell your designs or offer them for sale, 2) to use your designs in a product that you want to sell or offer for sale, e.g. a book, a movie, a t-shirt, a board game. 3) or to use them as a company logo. For more details check out our licenses.

What is the minimum time for a subscription?

You can cancel your subscription at any time. When you cancel, you won’t be charged again and you will have access until the end of your current subscription cycle. For Monthly Plan, this is until 30 days are over.

I cannot access PRO although I have subscribed to PRO

Please check if you are logged in and if your PRO plan is active. You can check your plans here: Subscription. As long as your payment is incomplete, you don’t have access to PRO.
If the problem persists, please write a message to and we will check what’s going on as soon as possible.

How do I manage my subscription?

You can manage your subscription here: Subscription

If you want to cancel a subscription, please click on “cancel” in the last column of your active plan. It will indicate “canceled” afterward. If the status shows “Please Confirm Cancellation”, visit PayPal to complete your cancellation.

How do I reset my password?

You can change your password in your account here: My Details

I have lost my password

You can generate a new password for your account here: https://flag-creator.com/lost-password/

Can I get a refund?

All sales are final on subscriptions, and all subscription charges are non-refundable.

My subscription renewed, but i didn’t want it to renew

All sales are final on subscriptions, and all subscription charges are non-refundable. If you don’t want your subscription to renew, please cancel it here: Subscription.

What happens if I cancel my PRO plan?

You will keep all PRO benefits until the end of your current subscription period (e.g. the end of the month for the Monthly Plan).

After the end of your subscription period, you will lose all PRO features such as access to PRO elements, adding text, and saving and opening your saved designs. You will keep your login. You can access your saved designs again after renewing your PRO subscription.

You can reactivate your PRO membership at any time.

Where do I find my invoices?

You find all your invoices for completed payments here: Orders

You can complete your billing address here: My Details

With a Commercial Plan, you can add your company name and VAT number to your details and your invoices.